Call Center Representatives Needed

Company Name:
Manpower Group
: Provide service and information to customers regarding company products, including explaining features and benefits, providing specific information. This position may also support campaigns to increase revenue, generate sales and conserve existing assets. Responsibilities include: Provide service to customers by responding to requests via telephone; Research and respond to requests and discuss options regarding various transactions and fund transfers and refer requests for other modifications to appropriate areas for processing; Efficiently access multiple electronic systems to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and company. Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative duties. ; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of company; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to think out of the box to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation. Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred In bound phone calls, customer service. The dept hours are 8-7 This is a 4 month contract/ $10.50/hour. To find you the right job as fast as possible, it will help if we get to know you a little better.Please click on the following link before you apply for this use your phone to answer a few short questions, and it will be just like leaving a voice mail. Once we review your answers, we'll be back in touch if we need additional information..

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