Education Support Specialist Customer Service & Call Center - Warwick, RI at Geebo

Education Support Specialist

Warwick, RI Warwick, RI Full-time Full-time $18 an hour $18 an hour 2 days ago 2 days ago 2 days ago Westbay Community Action, Inc.
is seeking an Education Support Specialist to work at Westbay Children's Center.
The successful candidate will execute the general administrative tasks in support of the Childcare Administrator and oversee the smooth functioning of the Children's Center office.
This is a full-time, 40 hour per week (Mon- Fri) position with a pay rate of $18.
00/hour.
Competitive and comprehensive benefits ranging from medical insurances, generous paid time off, 14 holidays, and a 401k plus match!
Qualifications:
Associates Degree in related field required OR 2-3 years of experience in office/program operations Demonstrated proficiency in computers and software applications Experience working in children's program preferred Pass a BCI clearance and DCYF Background Checks Physical examination / required immunizations Specific Duties:
The duties listed are primary functions of the job and are not intended to be all-inclusive.
May be called upon to perform other duties comparable to those listed, including classroom coverage.
General:
Receive callers over the phone or in person, providing information and assistance as needed and recording messages Coordinate the purchase of office/copier supplies and office equipment purchase for Children's Center Maintain appropriate level of office/copier supplies at all times Maintain general administration office space, storage and office machines in a neat and clean manner Data compilation and preparation for grant reporting as directed by Childcare Administrator.
Financial Duties:
Receive checks and monies from divisions, through the mail, following the established procedures.
Log all monies received in the daily receipts register Prepare letters of thank you to all donors Run credit cards for parents as needed & run weekly credit cards that are on file Compiles weekly payments (cash, checks & credit cards) & deposits them on a weekly basis Reconcile credit card payments from previous day & weekly Collect Kids Connect sheets from teachers & calculate the hours.
Scan to Finance for billing purposes.
Collect & ensure classroom sign in / sign out sheets are complete with required time in/out and signatures.
Scan to Finance for billing purposes.
Collect sign in / sign out sheets from staff Compile time sheets for staff and have the Childcare Administrator review before sending to Finance Monitor CACFP program for changes in eligibility & complete monthly meal reports.
Scan to Finance for billing purposes.
Enroll & dis-enroll children in Procare & DHS CCAP portal.
Program Functions:
Conduct family tours of the center when needed Review enrollment applications and implement the enrollment process.
Maintain all children's files ensuring compliance with DHS, DCYF, RIDE, NAEYC regulations Ensure proper transmittal of transition records for children leaving the program Create and ensure all families have signed financial agreements Print out parent invoices & distribute to parents Process children's applications for new school year Enter all necessary information into the Tracker system Manage immunization/health screenings for each child as required by DCYF regulations - check with RI DOH Kids Net website as necessary Provide administrative support to Childcare Administrator as necessary Monitor the entrance to the childcare facility ensuring that only authorized personnel/guests enter the building Enter security codes into the key scan program Act as liaison in professional demeanor at all times with clients, visitors, guests, escorts, agency personnel, staff, etc.
Cover breaks and assist in the classrooms as necessary Prepare staff & family mailboxes Distribute paperwork to families in a timely manner Attend CACFP training sessions given by the state Distribute CACFP paperwork for parents to complete and in compliance with regulations File required CACFP paperwork in a timely manner Send weekly meal counts to caterer based on enrollment Place food / kitchen supply orders as necessary Will gain awareness of DCYF Regulations, NAEYC/RIAEYC, RI Quality and Improvement Rating Scale (Bright Stars), Developmentally Appropriate Practice for Young Children, and Positive Behavioral Strategies for young children Office Machines and Supplies:
Maintain office machines insuring routine maintenance and timely emergency servicing Maintain inventory list Office Environment:
Maintain general administration office space, storage and office machines in a neat and clean manner Inspect work performed by janitorial company and work with the vendor to ensure work is satisfactory Complete a safety check of the administrative office monthly, informing facility maintenance manger of needed repairs.
Westbay Community Action, Inc.
is an equal opportunity employer.
Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Day shift Monday to Friday Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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